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Bedfordshire · Hertfordshire · BuckinghamshireCall 01525 582028

Garden buildings · Hertfordshire

From sticky notes to a business that never misses an order.

Telesheds has been building quality sheds, garden rooms and summer houses since 1997. The craftsmanship was never the problem. Orders, bookings and emails were. We brought their whole operation up to date, and now we manage it for them.

Telesheds website homepage
Industry

Garden buildings

Location

Baldock, Hertfordshire

Trading since

1997

We handle

CRM, bookings, email, SEO, socials

The challenge

Great craftsmanship. Old-school systems.

Telesheds has nearly three decades of trade behind it. The way the business ran behind the scenes hadn't kept up.

  • Orders were written on sticky notes and in notebooks, so they could slip through the cracks.
  • Delivery and installation bookings were juggled by hand.
  • Customer emails piled up between days in the workshop.
  • The online shop wasn't being found by people searching for garden buildings.

What we did

We became their digital right hand.

A proper CRM

Every order, enquiry and customer in one place, from first contact to installation.

Bookings, organised

Delivery and installation slots booked and confirmed without the back-and-forth.

Inbox management

Customers get answers. The team only sees what needs them.

E-commerce SEO

We're building the online shop's visibility so more people find Telesheds when they search.

Social media

Their channels kept active, on brand and replied to.

They build sheds. We manage everything digital around them.

How we rolled it out

One step at a time.

    1

    Shadow the business

    We followed an order from the first phone call to a finished shed.

    2

    Capture everything

    Orders, customers and bookings moved off paper and into the CRM.

    3

    Connect the dots

    Website, inbox and bookings linked, so new orders land in the system on their own.

    4

    Grow visibility

    With operations steady, we turned to SEO and social media.

    5

    Manage and improve

    We run it day to day and add to it month by month.

Results

What changed.

No missed orders

Every order tracked from first contact to installation

Paper-free

Sticky notes replaced by one shared system

How we help now

The ongoing part.

Orders, bookings, emails, search and social are all looked after in the background. When Telesheds needs something, they send one message.

Next case studyThey train people. We handle everything else.

Free 30-minute call

Want the same for your business?

Tell us what's taking your time. We'll show you how we'd handle it, with no obligation.

Call 01525 582028Email projects@harryjamesstudios.co.ukMonday to Friday, 8am to 6pm

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